postheadericon Making an Enquiry

 

Telephone enquiries

 

The Board has an Enquiry Solicitor who is available to speak to callers between 9.00am and 5.00pm Monday to Friday. You are encouraged to telephone the Board should you require information about the Board or its processes or if you wish to discuss a complaint.

 

On-line enquiry

 

To make  an on-line enquiry click here

 

Need an interpreter?

 

The Board can arrange to speak with any person using an interpreter via the telephone interpreter service or in person through the Interpreter & Translation Services.

  

Need assistance?

 

If you have difficulties in obtaining information by telephone or you need assistance in completing a complaint form, an appointment can be made for you to see the Enquiry Solicitor at the Legal Practitioners Conduct Board premises.

  

Are you unsure about whether you want to make a complaint?

 

It may be worthwhile for you to speak with the Enquiry Solicitor. You may prefer to get information from the Enquiry Solicitor and speak direct with your lawyer or a managing partner or other solicitor at the legal firm. If your complaint relates to “service” issues or costs, you may prefer to contact the firm prior to making a complaint to discuss your concerns.

 

The Enquiry Solicitor, or any of the Board’s staff, can discuss the Board’s processes with you.